Privacy Policy
Last updated: 14 July 2026
Privacy Policy
Pennine & Pine is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Your name
Billing and delivery address
Email address
Telephone number (where provided)
Order history
Payment information (processed securely by our payment providers)
Information collected through cookies and website analytics
2. How We Use Your Information
We use your personal information to:
Process and fulfil your orders
Deliver your purchases
Contact you regarding your order
Respond to customer enquiries
Improve our website and customer experience
Comply with legal and accounting obligations
Prevent fraud and maintain website security
We will only use your personal information where we have a lawful basis to do so.
3. Payment Information
We do not store your payment card details.
Payments are processed securely through trusted third-party payment providers used by our website.
4. Sharing Your Information
We only share your information where necessary to operate our business.
This may include:
Payment providers
Delivery companies
Website hosting providers
Professional advisers where required by law
We do not sell or rent your personal information to third parties.
5. Cookies
Our website uses cookies to improve your browsing experience and ensure the website functions correctly.
Further information can be found in our Cookie Policy.
6. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
7. Data Retention
We will only keep your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.
8. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data where applicable
Restrict or object to certain processing
Request a copy of your personal data
Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Pennine & Pine
Email: pennineandpine@outlook.com